Predictive Analytics, its role in controlling social housing income collection and rent arrears.

An independent whitepaper by housing technology consultant Tony Smith

This whitepaper is intended to give decision makers an overview of the various ways in which ICT can support the social housing income collection. There are many challenges for landlords in managing collecting revenues, in particular moving away from legacy methods of IT support, to new technologies and predictive techniques available. A range of options are explored, for landlords to explore depending what systems are in place, budget and the type of arrears efficiencies being targeted.