Building Trust in Data: Ensuring Integrity for Smarter Decision-Making in Social Housing

Webinar: Weds 5th February 2025, 10:00am – 10:30am

Data integrity is the backbone of effective decision-making in social housing. Accurate and reliable data drives predictive analytics, enabling social landlords to deliver better services and outcomes for tenants. But when data integrity is compromised, the repercussions can be severe, as highlighted in the Housing Ombudsman’s Spotlight report about attitudes, respect and rights, as well as the NHF initiative about making every contact count. In this session, we’ll cover:

Why unbiased, accurate data streams are essential for predictive analytics and service strategies
Key lessons from the Housing Ombudsman’s report (including its 21 recommendations on governance, repairs, and record-keeping)
The impact of poor data integrity on tenants and how to address Knowledge and Information Management (KIM) challenges

Join Mobysoft’s experts to uncover practical steps for improving data integrity and ensure your organisation is equipped to make informed, ethical, and impactful decisions that benefit both tenants and landlords.

Speaker: Jon Gill, Head of Data at Mobysoft