Moat – Kristian Melgaard
Improving Performance
In this environment, performance can be measured in many ways, including tenancy duration, tenant satisfaction, service quality, collections and arrears performance and organisational efficiency. RentSense helps to improve all these metrics, to the benefit of the organisation, and to the benefit of tenants
RentSense helps Directors of Housing to:
Optimise the organisation’s ethical collections processes
Help more tenants to overcome financial difficulties
Support more tenants through difficult times so that they can remain in their homes
Reduce evictions, along with all the cost and heartache that accompanies them
Intervene early, targeting the right tenant at the right time with the right support, enhancing customer satisfaction
Deliver more for less: more efficient use of resources, more interaction and more tenant support – all at lower cost
Improve the cash position, enable more investment in stock & services that make a difference to tenants’ lives
Deliver more social value, whilst also delivering organisational plans and goals
See how RentSense benefits all those involved
The tenant’s perspective
RentSense helps keep tenants in their homes for the long haul and keep them out of debt
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The housing director’s angle
RentSense helps landlords improve performance whilst supporting tenants and helping to improve services
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The income or housing officer’s view
RentSense gives officers time back to make the calls that matter, improve performance and with it job satisfaction
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The housing or income manager view
RentSense gives income managers more capacity within their team whilst highlighting where officers need support
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The finance director’s perspective
RentSense helps contribute towards key financial KPIs and help ensure a healthy cash flow
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The Transformation or IT director’s view
RentSense offers flexibility, in that it can be integrated or stand alone, whilst using existing data to organisations make better business decisions
Learn moreExplore the benefits of RentSense
Our flagship product, RentSense, helps social landlords of all sizes to optimise their rent
collections operations, whilst also empowering their people to work more effectively.
What Housing, Operations and Customer Service directors say about RentSense
Useful guides
Be ready for what tomorrow brings.
A RentTest enables landlords to benchmark their data against 170 landlords and see what RentSense would deliver for their organisation