
The housing or income manager view
RentSense gives income managers more capacity within their team whilst highlighting where officers need support
Learn moreAs a Finance Director, you’ll naturally be focused on the major financial metrics that signal the health of your organisation. You’ll have your eye on external stakeholders, such as regulators, banks and credit agencies. In addition, part the Finance Director’s role is to ensure that the organisation has the financial resources to deliver quality housing and excellent customer service and support.
RentSense offers Finance Directors a clear return on their investment. Once up and running, RentSense contributes to the overall financial health of any social housing operation.
RentSense has played its part in creating around 2.4 FTE of capacity within the team, which is why we invested in the first place. But the accurate caseload has enabled the team to lower our arrears, even when we have added an additional 1,000 homes in that time.
RentSense feeds into the council’s three strategic aims. It is helping sustain tenancies and support tenants in a way that was simply not possible before, and we have more funds to reinvest into the HRA to give people better homes.
Despite all the challenges we have reduced arrears by over £70,000 and our cash collection was 100.49% which exceeded our target of 99.7% and automation is delivering the equivalent of an additional 18% in FTE each week as well.
Nine months after implementation we had exceeded our initial target (of reducing arrears by £600,000) and at the moment, about ten months post RentSense, arrears have fallen by almost £800,000.
RentSense has played its part in creating around 2.4 FTE of capacity within the team, which is why we invested in the first place. But the accurate caseload has enabled the team to lower our arrears, even when we have added an additional 1,000 homes in that time.
RentSense feeds into the council’s three strategic aims. It is helping sustain tenancies and support tenants in a way that was simply not possible before, and we have more funds to reinvest into the HRA to give people better homes.
Despite all the challenges we have reduced arrears by over £70,000 and our cash collection was 100.49% which exceeded our target of 99.7% and automation is delivering the equivalent of an additional 18% in FTE each week as well.
Nine months after implementation we had exceeded our initial target (of reducing arrears by £600,000) and at the moment, about ten months post RentSense, arrears have fallen by almost £800,000.
RentSense has played its part in creating around 2.4 FTE of capacity within the team, which is why we invested in the first place. But the accurate caseload has enabled the team to lower our arrears, even when we have added an additional 1,000 homes in that time.
RentSense gives income managers more capacity within their team whilst highlighting where officers need support
Learn moreRentSense helps contribute towards key financial KPIs and help ensure a healthy cash flow
Learn moreRentSense offers flexibility, in that it can be integrated or stand alone, whilst using existing data to organisations make better business decisions
Learn moreRentSense helps keep tenants in their homes for the long haul and keep them out of debt
Learn moreRentSense helps landlords improve performance whilst supporting tenants and helping to improve services
Learn moreRentSense gives officers time back to make the calls that matter, improve performance and with it job satisfaction
Learn moreRentSense gives income managers more capacity within their team whilst highlighting where officers need support
Learn moreRentSense helps contribute towards key financial KPIs and help ensure a healthy cash flow
Learn moreRentSense offers flexibility, in that it can be integrated or stand alone, whilst using existing data to organisations make better business decisions
Learn moreRentSense helps keep tenants in their homes for the long haul and keep them out of debt
Learn moreRentSense helps landlords improve performance whilst supporting tenants and helping to improve services
Learn moreRentSense gives officers time back to make the calls that matter, improve performance and with it job satisfaction
Learn moreRentSense gives income managers more capacity within their team whilst highlighting where officers need support
Learn moreRentSense helps contribute towards key financial KPIs and help ensure a healthy cash flow
Learn moreRentSense offers flexibility, in that it can be integrated or stand alone, whilst using existing data to organisations make better business decisions
Learn moreOur flagship product, RentSense, helps social landlords of all sizes to optimise their rent
collections operations, whilst also empowering their people to work more effectively.
A RentTest enables landlords to benchmark their data against 170 landlords and see what RentSense would deliver for their organisation