Andrea, Mobysoft can help Fareham Council reduce former tenant debt
Is Fareham Council looking to minimise former tenant debt, and also the number of tenants leaving their homes who are in arrears?
Many landlords are looking to employ strategies and technology that will help them deliver on these fronts, whilst also reducing their bad debt write-off.
Mobysoft’s ‘FTA Essentials’ helps landlords seamlessly manage and minimise their former tenants arrears. It tracks arrangements, and presents an accurate and prioritised caseload for officers, vastly reducing their workload.

How FTA Essentials can immediately help Fareham Council
56%
Typical FTA Caseload Reduction
12%
Reduction of Tenants leaving with arrears
How FTA Essentials is helping others
”
FTA Essentials identifies missed payments much quicker so I can contact people as soon as a payment is missed, which helps with customer payment compliance.
Cartrefi Conwy
”
Since September 2021 (when we put deployed FTA Essentials) to year end (March 2022) there has been £198,000 reduction in former debt, and overall former debt as a percentage has dropped from 1.65% to 1.5%.
Vivid
”
FTA Essentials quickly identified ‘stagnant debt’ and now I have an accurate overall workload that is presents more collectable FTA debt.
Cartrefi Conwy
”
The team really enjoy working with Mobysoft’s FTA Manager, it is easy to use and prioritises their cases, and there is no additional reporting or filtering required. It has also helped improve team morale, with the much reduced caseload the team now have clear targets that they can achieve.
Vivid
”
FTA Essentials identifies missed payments much quicker so I can contact people as soon as a payment is missed, which helps with customer payment compliance.
Cartrefi Conwy
”
Since September 2021 (when we put deployed FTA Essentials) to year end (March 2022) there has been £198,000 reduction in former debt, and overall former debt as a percentage has dropped from 1.65% to 1.5%.
Vivid
”
FTA Essentials quickly identified ‘stagnant debt’ and now I have an accurate overall workload that is presents more collectable FTA debt.
Cartrefi Conwy
”
The team really enjoy working with Mobysoft’s FTA Manager, it is easy to use and prioritises their cases, and there is no additional reporting or filtering required. It has also helped improve team morale, with the much reduced caseload the team now have clear targets that they can achieve.
Vivid
”
FTA Essentials identifies missed payments much quicker so I can contact people as soon as a payment is missed, which helps with customer payment compliance.
Cartrefi Conwy
Download our guide on how to improve FTA performance
Our guide for effective management of Former Tenants Arrears is designed to help organisations in the evaluation of their approach to former tenant arrears and explores themes such as:
– What model is the most appropriate for my organisation?
– How to manage the end of tenancy to prevent or minimise FTA debt.
– Why should we focus on managing former tenant debt?
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Read our FTA Essentials Brochure
Click on the link below to read more about FTA Essentials and how it helps landlords reduce bad debt write off and reduce former tenant debt whilst ensuring fewer tenants leave their home when in debt.

About Mobysoft
With more than 180 landlords using RentSense, there are now over 30 customers using our Automation solutions. We also provide an array of solutions to help landlords improve rent collection and their repairs service.