Dates: Tuesday 17th November

Speakers: Simon Anderson, Head of Customer Services at Worthing Homes

Audience: Directors and senior management

How have smaller landlords re-assessed and re-shaped their customer services since Covid? The challenge for smaller landlords is not only resource levels but many work from the heart of their communities, so how has transitioning from a neighbourhood centric to a remote approach impacted services, tenants and staff.

Simon Anderson will explain how Worthing Homes transitioned and the impact this has had on their customers and organisation.

To register please follow this link