SBHG reduces arrears by £291,000 with RentSense

Shepherds Bush Housing Group (SBHG) has reduced its rent arrears by £291,000 in less than twelve months since deploying RentSense. As part of SBHG’s wider income collection review, they invested in RentSense in late 2018, as they looked to optimise rent collection,...

Fife Council deploys RentSense

Fife Council has invested in RentSense to support them in their mitigation plans for Universal Credit and protect their Housing Revenue Account (HRA) to help keep their development plans on track. Fife Council, which owns around 30,000 homes, is the second-largest...

West Lancs Council deploys RentSense

West Lancashire Borough Council has deployed RentSense to help their officers support tenants through the transition of Universal Credit and mitigate rising arrears. “Officers had started to experience increasing casework, arrears cases were becoming more complex...

Onward Homes selects RentSense

Onward Homes has selected RentSense to help their income teams manage their rent arrears workload and support tenants in their transition to Universal Credit. Onward, a leading North West based housing association owning and managing over 35,000 properties across the...

Gravesham Borough Council deploy RentSense

Gravesham Borough Council have just gone live with RentSense. Gravesham invested in RentSense for a variety of reasons, but ultimately it was based upon creating capacity for officers and then allocating their time to the tenants that need their support at the very...