PMO Analyst

Reporting to the Head of Client Services, the overall purpose of the role is:

  • Track implementations against agreed milestones.
  • And where not, that risks are logged, communicated to customers and internally and that recovery plans are in place.

Main Activities & Tasks

  • Manage the portfolio office for new product implementations with new clients;
  • Manage the portfolio office for reimplementations with existing clients;
  • Manage the portfolio office for new product implementations with new clients;
  • Manage the portfolio office for of additional modules with existing clients;
  • Support the project management of strategic and bespoke projects
  • Weekly reports to customers on progress including risks and milestones.
  • Manage centralised view of live implementations, currently on Trello and TeamGantt.
  • Provide statistics and reporting on a weekly basis & monthly basis to Head of Client Services across the portfolio.
  • Manage a live Risk Log.
  • Maintain individual project plans & dependencies.
  • Provide statistics and reporting on a weekly basis to Head of Client Services on all projects in flight and upcoming.

 

Key Accountabilities

  • Single view of portfolio
  • Lead responsibility of projects end to end and Initiation
  • And providing oversight to Technical Implementation phase (lead responsibility sitting with Application Delivery Specialists) and UAT / Go Live / Close phases (with lead responsibility sitting with Client Success Managers).
  • Providing portfolio management expertise to develop the existing project management activities and expand those to include further process definition, governance and risk management
  • Providing general advice around project management best practice to the existing practitioners at Mobysoft;
  • Deliver governance frameworks and delivery capability to underpin future growth

Job Application