Joe Scully – Product Specialist Team Lead
Where we started
It all started with a request from a customer, Trafford Housing Trust, about helping them identify which tenants needed support with arrears. At the time we provided SMS services. Now we are experts in predictive analytical solutions that help landlords help their tenants. We’ve come a long way in that time, but still our core focus remains, helping our customers solve their problems.
Where we are now
We are one of the fastest-growing tech businesses in the North. Our customers own 1.8 million homes and process over £8bn each year in rent payments. We help our customers deliver evidential social and financial good. That is one of the reasons we have a world-class customer retention rate of in excess of 97%.
What’s it like to work at Mobysoft
We have an open and supportive culture. We want to help our staff improve and give them the tools to succeed. Below is what some of the Mobysoft team say about
Tracy Pickup – Senior Customer Success Manager
Adelle Hughes – Customer Operations Director
Hear from our wonderful team
Our core values
Teamwork
We address challenges together, and we know the best way of succeeding is supporting one another, and we celebrate our success together.
We address
Ambition
We learn from the past to improve in the future and will be better this year than last. We aim to set the bar for excellence for teams and individuals. We address
Human
We are supportive, humble and friendly. We hold ourselves accountable, and confident to admit mistakes and seek support. We treat everyone the way we wish to be treated.
Driven to succeed
We believe there is always a solution. We agree ambitious objectives and have regular coaching sessions to keep on track. We’re decisive with a will to win.
Customer centric
We agree measurable outcomes with the customer and are tenancious about delivering them. We strive so our customers succeed and we recognise their perspective whatever our role.
Perks of working at Mobysoft
Private Health Care
Salary Sacrifice Pension Scheme
25 days annual leave (28 after 3 yrs service)
Personal Annual Training & Development Budget
Flexible hybrid working
Annual free eye test scheme
4 x salary life cover
Enhanced maternity and paternity leave
Cycle to work scheme
Employee recruitment referral £3,000 bonus scheme
Quarterly Recognition Awards
Engagement & Wellbeing Surveys
Quarterly team social events
New baby hampers
Plural sight development resources
Fresh Fruit and Coffee
24/7 Employee Assistance Programme
Volunteering Opportunities
Discounted Gym Memberships