Navigating UC Migration

Date: Wednesday 11th September
Time: 2pm – 4pm
Webinar

Join Mobysoft income maximisation director, Liza Crowther, alongside guest speaker Pamela Carysforth, a renowned welfare benefit trainer, for an essential training session on UC managed migration and transitional protection. 

As Managed Migration ramps up across the UK, this webinar is a prime opportunity to learn how to effectively support customers through this transition, and identify strategies to maximise their household income. 

The session will cover: 
– Managed migration of UC
– Scenarios where transitional protection should be applied
– Best practice tips on supporting customers through this journey and protecting income collection for your business
– Strategies to maximise communication with customers throughout this process 

This session is invaluable for Income or Housing Officers looking to update their knowledge, boost tenant engagement, and enhance performance. Participants will have the opportunity to engage with experts through Q&As, polls, and interactive discussions. 

This session will be useful for: 
– Income Officers/Housing Officers 
– Income Team Managers 
– Income Team Leads