Product in Action
RentSense enhances income collection operations. It eliminates the guesswork for housing and income officers, clearly signaling which actions, involving which tenants, will be most effective from a financial perspective. By harnessing the latest AI technology and the sector’s largest arrears dataset, RentSense rent arrears software allows officers to swiftly identify those tenants most at risk and gauge arrear levels. RentSense streamlines their day, resulting in more time to engage with tenants effectively. It makes early intervention crystal-clear, enhancing rent collection processes and assisting tenants in overcoming financial hurdles.
Reporting & Insights
Gain valuable insights into your team’s performance with our real-time dashboards. Designed for income and housing officers, RentSense rent arrears software features intuitive interfaces that offer clarity on departmental performance, track progress against targets, and ensures fair workload allocation. Effortlessly motivate your team to achieve their goals with actionable insights from RentSense.
Modules
A variety of intelligent automation options are available that maximise productivity and offer guaranteed assurance whilst driving digital engagement.
FTA Essentials allows officers to view the records of former tenants along with those who have given notice.
Audits all payment details in the HMS or CRM daily rather than weekly.
Provides managers with a range of additional in-depth reports that help them to monitor and manage performance.
Implementation
RentSense implementation is swift and seamless, thanks to its cloud-based nature. We tailor RentSense to fit your infrastructure and data sources, minimising demands on your IT team. It integrates effortlessly with your existing Housing Management Systems (HMS) or CRM system or can be delivered as a standalone solution, via its own portal. RentSense rent arrears software can connect to multiple housing systems at once and it takes no more than a few hours to link RentSense to an existing system and set up the necessary data feeds and links. We understand that data security is paramount and so all transfers are encrypted over a secure line.
Support & Customer Success
Our dedicated support and customer success team at Mobysoft is committed to enhancing your financial KPIs, staff effectiveness, and tenant relationships. You’ll have a customer success manager (CSM) and an account director by your side, along with our income maximisation directors who bring housing expertise. Together, we act as your ‘critical friend’, advising on performance, policies, and tenant support, helping you to get the most out of the rent arrears software. We go beyond financial goals, freeing up your staff’s time for tenant support, improving services, reducing tenant debt, and fostering sustained tenancies.
