Reducing Rent Arrears
The challenge for many landlords is understanding who owes them rent, and how much, at precisely any moment in time. Traditionally existing rent arrears systems struggle to map payment patterns, whether it be benefit or direct payments.
This is being compounded by ongoing welfare reform, such as the benefit cap that is affecting tenants’ ability to meet rent charges and universal credit that is increasing the amount of direct paying tenants.
Right Cases, Right Time
When an income officer’s caseload is accurate they can focus on the right cases and can spend the necessary amount of time on each case; this in turn helps landlords reduce their arrears.
RentSense is a proven industry solution that is helping more than 70 social landlords lower their rent arrears as well as helping them prevent tenants from going into arrears.